Duties

• Support the administration of transport, accommodation and venue bookings for Sports Club and Society trips.
• Set up and monitor ticketing and booking deadlines through relevant Students' Union systems, ensuring bookings are processed within agreed timescales.
• Liaise with students, Club and Society Committee Members, and external providers regarding booking requirements and travel arrangements.
• Maintain accurate records of bookings, participant information, travel arrangements and associated documentation.
• Process bookings in line with The Students' Union financial procedures and approval processes.
• Act as a point of contact within the Opportunities Team, including meeting and greeting customers and signposting enquiries where appropriate.
• Respond to emails sent to the main Opportunities Department inbox.
• Administratively operate the membership database, ticketing and reporting systems (MSL).
• Provide administrative support across various areas of work within the Opportunities Department.
• Move and store equipment and undertake cleaning duties where required.
• Support wider Students' Union activities and departmental projects as required.

Skills and Experience

• Previous customer service experience would be great!
• Experience of managing own workload and multi-tasking
• IT skills & good understanding of Microsoft Office, Excel & Outlook
• Confident telephone manner
• Good communicator to a wide range of persons
• Trustworthy/honest
• Friendly/helpful manner
• Reliable & punctual
• Excellent timekeeper
• Ability to work as part of a team and on own initiative
• Ability to complete manual handling tasks

Hours

15-20 hours per week term time only (Term 1 and 2).

Hourly Rate

£15.07 per hour ( Includes holiday rate)

Location

Frenchay Campus.

Application procedure

To apply for this role, please download an application and Equal Opportunities form. and return to surecruit@uwe.ac.uk 

Closing date

31^st August 2026

Interview Date:

8th September 2026

Start Date:

Week Commencing 28^th September 2026

Make sure you mention the JobShop when applying