Email us, give us a call or visit one of our offices.


We realise that sometimes mistakes are made. If you are not happy with the service you have received or the behaviour of a member, officer or staff of the Union we would like you to tell us. We will investigate your feedback or complaint, let you know the outcome and do everything we can to put things right. 

Our commitment is to respond to you as quickly as we are able and we aim to do so within 5 working days of receiving your communication.

If the complaint is by a member of the Union about another Union member it will be dealt with under Bye Law 7. All other matters will be dealt under our General Complaints Procedure

Make a complaint

Your Name:

Your UWE Student ID number:

Your Email Address:

Your Telephone Number:

Reason for feedback / complaint: Please be as accurate as you can. Try to supply details such as time and place of the event etc.:

Your desired outcomes:


UWE complaints