Adviser Overview

As The Students’ Union at UWE are a separate organisation to UWE Bristol, our Advice Service is able to provide independent advice, guidance, support and information to all UWE Bristol students.

Advice is offered from the main Advice Centre at The Students’ Union on Frenchay campus, and weekly from The Students’ Union offices at Glenside and Bower Ashton.

Advice is offered in person, via email and telephone.

On average we open approximately 1,000 cases every year.

Our Advice Service is currently made up of two generalist Advisers, who report to, and are supported by, the Advice Service Manager. The Advice Service sits alongside the three other engagement teams; representation, community and opportunities.

We are currently recruiting for a Full Time (37 hour per week), Adviser to positively contribute to our Advice Service.

The main areas of advice are accommodation and academic.

Students are supported by us through all stages of UWE disciplinary matters, including preparing paperwork, reading draft statements, and accompanying students to panel meetings.

Annually, the Advice Service will run the Accommodation Fair, and assist The Students’ Union with organisational wide events/ projects such as Freshers/ Welcome Fairs and Elections.

The Advice Service holds the Advice Quality Standard, following a recent audit by Recognizing Excellence. This quality mark shows that we provide a high-quality service, with many areas of good practice being highlighted.

We are looking for an approchable and personable individual whom aligns with our organisational values and behaviours.  We're looking for an individual with experience in a generalist advise area such as advising people on academic, accommodation, financial or welfare matters within a confidential environment and with experience of manging their own caseload.

Please view the full job description here to understand the duties and responsibilities of the position, and the skills and experience we are looking for.

Having reviewed the job description, if you feel that this could be the ideal position for you, please view our applicant pack here to learn more about organisation to decide if this could be the next position for you.

If you have any questions about the position, working within the Advice Service, or The Students’ Union at UWE, please email surecruit@uwe.ac.uk

Additional Information 

Grade: 4.1

Salary: £27,249

Duration of Role: Permanent 

Hours per Week:   Monday-Friday 37 hours per week, working 5 days out of 7

Given the nature of the post, weekend and evening working may be required with notice to achieve the desired outcomes at key times of the year, this can be outlined during interview.

Holiday:  27 Days + Closure Days + Bank Holidays 

Location: Based at Frenchay Campus- Bristol

*The postholder will be required to work at, or from any of the Union’s establishments (Bower Ashton Campus, Glenside Campus etc)

*Please note that due to the nature of our organisation, we do not recognise hybrid or remote working. Therefore this is an in-person position and you will be required to work from the locations outlined.

How to Apply

Here at The Students’ Union we want our workforce to reflect the makeup of the community we serve.

Therefore, we welcome all applications irrespective of gender, ethnic origin, religion, belief, sexual orientation, age or disability.

To apply for this role, please download an Application and Equal Opportunities form and return to surecruit@uwe.ac.uk

If you have any questions about this role please email surecruit@uwe.ac.uk 

Application Deadline: 27th July 2025 at 4.00pm

*Please note that no applications will be accepted following the above deadline

Interview Date: Interviews will take place on Tuesday 5th August 2025