We are currently recruiting for an enthusiastic individual to join our Commercial Services team as a Permanent Assistant. This position reports to, and is supported by, our Commercial Services Supervisors, and the Commercial Services Team Leader.

Our commercial services operation is made up of retail and hospitality outlets including kitchens, bars and shops! This role will primarily work within our retail outlets (shops), however all of our commercial services staff are cross-trained to support across the department as needed.

Our largest shop is based on Frenchay campus, the largest UWE Bristol campus, and stocks a range of products including meal deals, a selection of sundries, frozen stock, alcohol and our zero-waste shop.  We also operate a popular bakery from within this shop, stocking pastries, savouries and 'Roll-Over’ hotdogs. Our customers include the UWE Bristol student population, University staff, our own staff (The Students' Union at UWE), and on-site contractors such as builders and maintenance staff.

Within the shop this position will undertake a variety of roles including opening and closing the shop, proficiently managing the cash processes, operating tills, stocking shelves, cleaning and supporting customers with queries and concerns.

In addition, this role will support the efficient running of our bakery, working alone, and with others, to keep on top of demand and deliver a positive customer experience while ensuring strict adherence to health, safety, and hygiene regulations.

Your involvement in stock management, deliveries, and orders will be critical, with attention to detail of the upmost importance, requiring collaboration with the Management Team as well as your fellow colleagues.

The role will involve supervising student casual staff on shift, acting as their first point of support  for instruction and guidance. To do this, you will demonstrate initiative in handling routine tasks, and delegating where necessary.

In Commercial Services we value our team highly; we understand your role is integral to fostering a positive and efficient work environment, contributing significantly to the overall success of the team. Therefore, our commitment to your professional development is unwavering – you will have access to continuous learning opportunities and tailored training programs, ensuring you are well-equipped to excel in your position.

Please review the job description here to see the full duties and responsibilities of the role and the skills and experience required.

If you have reviewed the job description and feel this could be the ideal position for you, why not view our applicant pack here to learn more about working within our organisation to decide if this could be the position for you.

Additionally, if you have any questions about the position, working within the Commercial Services Team, or The Students’ Union at UWE, please email surecruit@uwe.ac.uk

Additional Information:

Salary:  £21,374   + Annual salary increases + Annual increment salary increases for your first three years’ (can be outlined within interview)

Grade: 2.1

Hours per Week:  37 hours per week (Full Time) 

This position will require irregular hours involving late night and weekend working (may include early and late shifts), shifts are allocated on a rota basis, details can be discussed during interview stage or email surecruit@uwe.ac.uk to find out more!

Duration: Permanent 

Holiday:   27 Days + Closure Days +  Bank Holidays ‘pro rata’

Please note that with notice, you may be requested to work on closure days and/or bank holidays, but you will be given these days back in hours if working is required on these days- can be outlined during interview.

Location:  Frenchay Campus

The postholder will be required to work across all of the Union’s establishments (Bower Ashton Campus, Glenside Campus etc) to support our commercial trading outlets at all locations.

How to Apply:

*Please note that in line with the working time directive, this position would not be suitable for any current students due to this being a full time, 37 hour per week position.

Here at The Students’ Union we want our workforce to reflect the makeup of the community we serve.

Therefore, we welcome all applications irrespective of gender, ethnic origin, religion, belief, sexual orientation, age or disability.

To apply for this role, please download and complete an Application Form and Equal Opportunities Form and return to surecruit@uwe.ac.uk  by our application deadline.

Application Deadline: Wednesday 17th January 2024 at 9.00am

*** Please note we may close early for applications if we receive a sufficient number of applications, and we do not accept any applications after the above deadline. 

Interview Date: 23rd or 24th January 2024 TBC

'My daily responsibilities are fully supported by company training, therefore I feel supported in my role.

The role is flexible and suits my work life balance. Every day is different and I enjoy working at different campuses. Students and staff are friendly and we work well as a team, creating a relaxed and happy environment.

I wish I had found this job a lot sooner.'- Diane, Commercial Services Assistant (Retail)

' I have worked here for 5 years and over this period I have worked in several different areas in various positions.

Starting off as student staff, this position gave me the flexibility to work around my lectures.

Through hard work I was able to become a student supervisor in 4 areas of the student’s union which gave me a chance to explore which area best suited me and gave me the opportunity to learn within all these areas.

After 4 years I finished my degree and decided to stay on as a permanent member of the SU.

This gave me more opportunity to grow and development as I worked my way from an assistant role to a supervisor role thanks to the support and guidance of my fellow colleagues.' - Meg, Commercial Services Supervisor (Bar)