Commercial Services Assistant (Term Time)

Do you have experience, or a background, working in retail, hospitality or catering?

We are looking for a Commercial Services Assistant (Term Time) to assist in the day-to-day operation of The Students’ Union’s Commercial Services outlets on a full time 37 hours per week basis working over 34 weeks of the year, in line with University term dates. 

On this occasion we are particularly interested in candidates with a catering background or interest.

Commercial Services is made up of shops, bars, kitchens and a bakery. We operate with a permanent staff team and have a large base of casual student staff across the three UWE Bristol campus sites.

Commercial Services Assistant will work across all commercial outlets across all campus sites in line with organisational requirement. Our customers include the UWE Bristol student population, teachers/ professors, university support staff, SU staff, and a range of external contractors such as builders and maintenance teams.

Our commercial services provision includes:

• Hospitality
• Catering
• Retail
• Events (includes both a regular calendar of events, student run events and our one-off larger scale events such as Welcome and working to support graduations)

Commercial Services Assistant assists with the day to day running of our commercial operation which could include:

• Unlocking and locking up commercial outlets
• Rotating stock, facing up and stocking commercial areas
• Operating PDQ Tills (inc. exchanges and refunds)
• Assisting with the promotion of offers
• Placing orders
• Checking deliveries
• Preparing food for consumption
• Adhere to security procedures, for example the secure storage of stock
• Assist, support and give training as necessary to colleagues
• Ensure that all health, safety and hygiene rules, regulations and associated procedures are complied with, and assist with completion of necessary records

Check out the job description here to see the duties and responsibilities of the position, and the required skills and experience we’re looking for.

We’re particularly looking for someone with a catering background, someone who aligns with our organisational values and behaviours, who understands the importance of following our set processes and procedures to contribute to the success of our commercial outlets.

To learn more about our organisation please check out our applicant pack here

Additional Information

Grade:  2.1

Rate of Pay: £25,867

*Please note that this salary will be pro rata for the hours worked 

*Pro rata salary can be provided on request or during the interviews 

Hours per Week: 37 hours per week 

*Please note that in line with the working time regulations, no current student applications will be considered for this position due to it being a full time, 37 hour per week position. 

The position requires that the individual will work irregular hours involving late night and weekend working (includes early and late shifts)

Holiday Benefits: 27 days annual leave + Bank Holidays + Closure Days (pro rata)

Duration: Term-Time permanent position contract working 34 weeks per year, 37 hours per week 

Salary will be pro rata to Term-Time contract 

Location: The post holder will be required to work at, or from, any of the Union’s establishments (Frenchay or Bower Ashton)

How to Apply:

Here at The Students’ Union we want our workforce to reflect the makeup of the community we serve.

Therefore, we welcome all applications irrespective of gender, ethnic origin, religion, belief, sexual orientation, age or disability.

*Please note that in line with the working time regulations, no current student applications will be considered for this position due to it being a full time, 37 hour per week position, so please do not apply if you are a current student. 

To apply for this role, please download our application form and our equal opportunities form and email to surecruit@uwe.ac.uk  

Application Deadline: Sunday 26th July 2026 at 11.59pm

Interview Date: Monday 3^rd August 2026 

All interviews will be conducted in-person.

Start Date: On or around the 1st of September 2026

If you have any questions about this position or working for The Students’ Union at UWE, please email surecruit@uwe.ac.uk

AI Statement

Here at The Students’ Union at UWE, we acknowledge that AI could be viewed as a useful tool to support you with completing an application form.

We also understand that AI can support accessibility and inclusion.

However, we’d like to take the opportunity to remind you that we are specifically looking for individuals who embody our organisational values and behaviours and align with our strategy.

Therefore, we would recommend that if using AI, you ensure that your application if still an authentic representation of your skills, experiences and attributes and that you have the skills, experiences and qualifications outlined within the position you are applying for. If you have any questions, or would like to discuss further, please email surecruit@uwe.ac.uk