Commercial Services Assistant (Part -Time)

Here at The Students' Union, enjoy great employee perks including 27 days holiday + Bank Holidays + Closure Days (Including Easter & Christmas)! Annual Pay Rises and a huge range of employee wellbeing benefits! We are looking for a Commercial Services Assistants to join our Commercial trading operation here at The Students' Union at UWE on a part-time basis of 30 hours per week! If you have bar/ hospitality experience we'd love to receive your application!

Here at The Students’ Union we want our workforce to reflect the makeup of the community we serve.

Therefore, we welcome all applications irrespective of gender, ethnic origin, religion, belief, sexual orientation, age or disability.

Here at The Students' Union, enjoy great employee perks including 27 days holiday + Bank Holidays + Closure Days (Including Easter & Christmas)! 

Annual Pay Rises and a huge range of employee wellbeing benefits!

We are looking for a Commercial Services Assistant to join our Commercial trading operation here at The Students' Union at UWE on a part-time basis of 30 hours per week!

If you have experience of working in  Hospitality and would like to join our commercial services team we'd love to receive your application!

Purpose of the post:

  • To assist in the day-to-day operation of The Students’ Union’s Commercial Services.The position shares with all other staff positions a general purpose which is:
  • To work collectively for the attainment of the goals of the Union as expressed in the Constitution, Policy Book, and Strategic Plan and through the decisions of its committees

Principal Duties and Responsibilities 

  • Unlock and lock the commercial services outlet(s) as necessary following opening and closing procedures.
  • Operate cash and PDQ tills including any related cash procedures, exchanges and refunds, resolving customer queries or problems as they occur.
  • Assist with the marketing and promotion of offers within commercial areas.
  • Provide assistance to customers, ensuring the customer always comes first, alleviating any queues in a timely manner.
  • Ensure that all health, safety and hygiene rules, regulations and associated procedures are complied with, and assist with completion of necessary records.  
  • Place orders as and when directed.
  • Check deliveries to ensure correct stock received and timely storage of goods. Liaise with suppliers with regard to deliveries or missing stock, and work collaboratively with the EPOS team to ensure accurate stock control.
  • Ensure appropriate stock rotation, facing up and stocking of commercial areas, reporting any issues to management.
  • Prepare food for consumption, adhering to portion control guidelines and set presentation standards.
  • Adhere to security procedures, for example the secure storage of stock.
  • Assist, support and give training as necessary to colleagues.
  • Any other reasonable duties as directed by the Commercial Services Director, Deputy Commercial Manager(s), Commercial Services Assistant Manager(s) or Commercial Services Supervisors(s)

Special Notes:

  • The position requires working irregular hours involving late night and weekend working (may include early and late shifts).
  • The post-holder will be required to undergo training as and when necessary.

Skills & Experience:

Essential:

  • Good standard of general education
  • Basic literacy and numeracy
  • Experience of working within a team
  • Experience of stocktaking and stock control
  • Excellent customer service skills
  • Excellent written and verbal communication skills
  • Ability to work on own initiative
  • Friendly, helpful and reliable
  • Excellent timekeeping
  • Flexible, adaptable and calm under pressure
  • Good organisational ability, and attention to detail
  • Ability to work as part of a team and on own initiative
  • Ability to work with a wide range of people
  • Enthusiasm and positive approach
  • Willingness to take ownership of tasks

Rate of Pay:

£19,214 + Annual salary increases + Annual increment salary increases for your first three years’ (can be outlined within interview), based on full time hours (37 hours per week, will be pro rata based on working 30 hours per week)

Grade:

2.1

Hours per Week:

30 hours per week (Part Time) 

The position requires irregular hours involving late night and weekend working (may include early and late shifts), shifts are allocated on a rota basis, details can be discussed during interview stage.

We consider ourselves to be a family friendly employer and offer flexible working patterns.

Flexible working may include split shifts to allow you to do accommodate family commitments, you might have care responsibilities during the daytime and prefer to work in the evenings or on weekends? 

Please discuss flexible working patterns/ options at interview stage based on your personal circumstances.

Duration:

Permanant 

Holiday:

27 Days + Closure Days & Bank Holidays ‘pro rata’

Please note that with notice, you may be requested to work on closure days and/or bank holidays 

Location:

Frenchay Campus

The postholder may be required to work at, or from any of the Union’s establishments if their support is required (Bower Ashton Campus, Glenside Campus etc)

Benefits:

Check out our ‘Employee Benefits’ page here for full details of our benefits and wellbeing offerings! (Make sure you are using google chrome or Microsoft edge to view this page)

How to Apply:

To apply for this role, please download and complete an Application Form and Equal Opportunities Form and return to surecruit@uwe.ac.uk 

Application Deadline: Sunday 14th August 2022

Interview Date:  TBC

Start Date: August 2022