The SU should provide "out-of-hours" pastoral care for students

Currently, all available health and well-being support from UWE closes at 5pm.  If students are feeling overwhelmed, alone or depressed outside of the 9-5 working day there is almost no support available from the university or the SU. In light of the three recent tragedies at UoB I believe it is more important than ever for this support to be provided.


This could be provided through a peer-run scheme such as Nightline. The provision of support on a peer-to-peer basis offers a chance to speak to people in similar situations to you on an anonymous basis; this could be key to encouraging people who may not feel comfortable using other services to seek help. (

Actions Taken

  • This idea opened on 30 Nov 2016 and closes for voting on 21 Dec 2016.
  • This Idea has conditionally passed. Work will start on this Idea unless it is vetoed by 50%+1 of the Student Council Meeting on 16 Feb 2017.
  • Student Council agreed to pass this Idea. This Idea is now Students’ Union policy and has been sent to The Executive for work to begin.

  • 10th April: the Vice President Community and Welfare has been continuly lobbying the university for out of hours support. The university have accepted the need for out of hours support, and are currently investigating how this will work with The Students' Union.
  • 24th May: with funding secured a Night Line Committee has been established. Any students wishing to volunteer or seeking more information should contact 


Patrick Edwards
11:24am on 6 Dec 16 Awareness and provision can, and should, run hand in hand, not be mutually exclusive. Part of the introduction of out-of-hours support would have to involve it's promotion; what would be the point if no one was told it was there? New students are made aware (or should be) of the support currently available from the university during the welcome week. I think the provision of this extra service, and the promotion of all available services, is essential to secure the well-being of students.
David Sheldon
1:31pm on 5 Dec 16 I Believe this is part of Our VP community and welfare's mandate as she has been working very hard over the last few years to introduce a Nightline service run by the SU, to provided out of hours emotional support to all student's at UWE.
David Cann
12:24pm on 5 Dec 16 This service is potentially life-saving and I don't think that 'more awareness' will be enough (the SU has run prominent mental health campaigns to confront the stigma, so that's something we're already doing). What happened at UoB should be a wake-up call. UWE should ALWAYS have someone available to talk to someone who needs support, at whatever time of the day. Sure, the support systems currently in place do need more awareness, but they urgently need to be expanded as well.
Ashley Barnes
11:17am on 5 Dec 16 I agree that if there is an issue then pastoral care is important. However I think resource would be better spent put into awareness (I was not aware of much, if any, health and well-being support). And if there isn't enough supply for the demand then equally, this could be due to awareness. Work on that first and then I'd be more inclined to vote positively to this motion.
Please login to comment.

Public comments must oblige UK law on hate speech, defamation and equality law.

"Honest Opinion" has a legal meaning in defamation which requires evidence – please use facts to support your argument if you can.

Comments in violation of the laws of England & Wales will be removed.

Comments and Ideas may be removed following a complaint by a student member